Reference

dewajudiqq Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open a dewajudiqq account, sign in from a mobile device, or use DANA and QRIS at the cashier.

Account dataDevice activityWallet recordsPrivacy requests
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PRIVACY HELP DESK

Ask Us About Your Privacy Record

A clear contact route helps when you want to understand a data entry, correct an account detail or ask how a wallet reference is used.

Account detail request Tell us which profile detail needs correction, such as a phone number or contact record. We may ask you to complete an account check before changing information.
Wallet record question Send the payment rail and reference visible in your cashier history, such as DANA or QRIS. We use those details to locate the relevant account event.
Access concern If a sign-in or device prompt looks unfamiliar, contact on-site support before continuing. We can review the account event and explain the next privacy or security step.
DATA CONTROL DETAILS

Explore How We Handle Account Data

Privacy works best when each data use has a clear reason. We separate account administration, payment matching, security checks and support history so a request can be handled against the right record.

Account creation

When you open an account, we collect the details needed to create your profile and complete phone verification before account access. We use those details to connect later requests to you.

Device and browser signals

A mobile or desktop sign-in can produce device, browser and connection details. We use these signals to recognise unusual access and protect the account, not to replace your profile data.

Cookies and sessions

Cookies can keep a session active, remember a selected setting and help us understand whether a page request belongs to your account. Browser controls can manage or remove them.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may appear in account records. We compare the reference, amount status and account path to resolve a cashier query.

Security and retention

We retain account, support and security records for as long as needed for account operation, dispute handling, fraud checks or legal duties. The period can differ by record type.

Change or access request

You can ask what personal data we hold, request a correction or ask a permitted deletion question through on-site support. We verify the request before making a change.

Browse Privacy Policy Questions Before Joining

These answers cover the questions we expect before account creation: what data we collect, why a device is recognised, how wallet references appear and how to request a change. They are written for Indonesian account access, including mobile use from Denpasar, and remain subject to where local law permits. Contact us through on-site support when your situation needs a specific account check.

It covers account details, phone verification, device and browser signals, cookies, payment references, support messages, security events, retention and requests to access or correct your personal data.

We use phone verification to connect an account request with the correct profile before access. It also helps us review unusual sign-in activity and respond to an account privacy request.

Yes. The policy covers references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those records help match a cashier event to your account.

It can include browser type, device details, connection data and session signals from your mobile or desktop path. We use them for sign-in continuity, security checks and technical support.

Use our on-site support channel and name the exact detail you want corrected. We may request account verification first, then review the record and apply an allowed change.

Retention depends on the record and its purpose. We keep information only as long as needed for account operation, security review, dispute handling or legal duties under applicable rules.

You can send an access request through on-site support. Include the account contact used for sign-in, and we will verify ownership before explaining the available record and response path.

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